FAQ

Get the Scoop on Skincare from Tru-Skin Dermatology

Tru-Skin Dermatology takes pride in promoting healthy skin for patients of all ages. Our dermatologists are dedicated to providing exceptional patient care. As a full-service medical and cosmetic dermatology practice, we focus on offering the latest anti-aging and skin rejuvenation procedures, injections, and laser treatments. We’re also concerned about preventing, detecting, and treating skin cancer. If you’re a new patient in Central Texas, you may browse our frequently asked questions below before scheduling your first appointment. Reach out to us with any additional questions or concerns.

 

What Is a Dermatologist? What Issues Do They Treat?

Dermatologists are physicians who diagnose and treat various skin diseases and conditions, including eczema, psoriasis, rosacea, acne, skin cancer, and more. Cosmetic dermatology is a branch focused on improving patients’ skin, hair, and nails to reduce the signs of aging. Dermatologists undergo four years of medical school and specialized medical dermatology training, as well as internships and fellowships before practicing. Our dermatologists at Tru-Skin Dermatology treat patients of all ages.

How Should I Prepare for My First Dermatology Visit?

You may download and fill out our Patient Check-In Form and Medical Records Release Form before your appointment. This will give us access to your prior medical records and history before our dermatologists recommend any treatments or skincare products. Please bring a list of any medications you’re currently taking with the names and dosages and any known drug allergies. Many patients come with a list of questions or concerns for our skincare specialists. We also encourage you to check with your insurance provider to determine your plan coverage. Please let us know as soon as possible if you need to cancel or reschedule your appointment for our dermatology services.

What Should I Expect During My First Appointment?

If you’re a new patient, our dermatologists will want to conduct a thorough skin exam, checking every mole or rash for signs of abnormalities. If we detect any issues, we’ll discuss possible treatment options and schedule follow-up visits. Depending on the problem, we may also recommend professional skincare products for you to use at home. Cosmetic concerns, such as wrinkles or unexplained hair loss, will also be discussed during your consultation. If you’re preparing for a Telehealth appointment at home, learn what to expect by consulting our Telehealth Appointment Information page.

Do I Need a Referral to See Professional Skincare Specialists?

Referrals are not usually necessary. However, you may wish to consult your insurance provider to see if prior authorization is required for coverage of our dermatology services. Sometimes, insurance companies consider dermatologists as specialists that may require a written referral from your primary physician. It’s best to check, so you aren’t surprised by a bill later.

Does Insurance Cover Medical or Cosmetic Dermatology Services?

Tru-Skin Dermatology accepts most major insurance plans and methods of payment (credit and debit cards and third-party financing through CareCredit) for our dermatology services. You’ll find our pricing listed (*subject to change without notice) so you can get an idea about what to expect cost-wise. We always advise patients to check with their insurance providers to see what’s covered under their specific insurance plans. Most plans require you to visit an in-network provider for the best coverage. If you choose to visit an out-of-network provider, you could end up paying more out-of-pocket. We also offer monthly specials, so be sure to check our website often for additional updates.

How Often Should I Consult Professional Skincare Specialists?

Our professional skincare specialists treat patients of all ages. Children may require treatment for conditions such as eczema or skin allergies, while teens may need to see us for professional acne treatment. Because early cancer diagnosis and treatment save lives, we recommend all adults visit a dermatologist annually for a skin exam and free skin cancer screening. If any issues are detected during your exam, it may be necessary to schedule follow-ups and treatments with one of our dermatologists.

Should I Wear Make-Up During My Skincare Consultation?

We encourage patients to wear no make-up or minimal make-up for their skincare consultation. Make-up makes it more difficult for our dermatologists to see what’s going on with your skin, whether you have a rash, suspicious mole, pigment issue, or clogged pores beneath the surface. It’s also best if you refrain from using an astringent or moisturizing cream on your face before your appointment.

Do Your Local Dermatology Clinics Offer Virtual Appointments?

Yes, Tru-Skin Dermatology offers Telehealth appointments for your convenience and safety. Our virtual appointments provide the same world-class care as our face-to-face appointments with our professional dermatology providers. All you need is a smartphone or computer with Internet access and a camera, and we’ll send you a link to our virtual waiting room. We may be able to conduct some appointments over the phone should you not have Internet access. Due to COVID-19, many insurance carriers have issued waivers to include coverage of Telehealth visits. Call today to request more information.

Are Same-Day or Next-Day Appointments Ever Available?

Yes. We encourage you to reach out to us directly via phone or email for expedited appointment booking for possible same-day or next-day appointments. We’re usually able to see new patients within a short timeframe, thanks to the number of dermatologists we have at our seven convenient locations in Austin, Bastrop, Bee Cave, Cedar Park, Hallettsville, La Grange, and Spring Branch. Reach out today to schedule an appointment at the Tru-Skin Dermatology clinic closest to you!